Refund Policy

We want you to feel comfortable booking. Lessons are sold directly by the teacher as an individual, and all refunds are issued through Stripe to your original payment method.

Last updated August 2026

Cancelling a lesson

Cancel or reschedule up to 24 hours before your lesson at no cost. The lesson returns to your balance and can be rebooked at any time in the period.

First lesson guarantee

If your first paid lesson isn't right for you, tell us within 7 days and we will refund it in full — no explanation needed.

Monthly plans

Cancel a plan at any time before the renewal date. Cancellation stops future billing; lessons already paid for in the current period remain available until the period ends.

Consulting sessions

One-off consulting sessions are refundable if cancelled at least 24 hours before the session starts.

How to request a refund

Email contact@learnt.site or call +66 94 358 0775 with the email address you booked with. Approved refunds are issued through Stripe to the original payment method and normally appear within 5–10 business days. Please contact us before opening a card dispute — we will almost always resolve it faster.

Who you are dealing with

Learnt is operated by an individual (sole proprietor) based in Bangkok, Thailand. Services are sold and delivered directly by the teacher — there is no separate company entity. Payments are processed by Stripe; card statements show the Learnt descriptor.

Questions about this page? Contact us.